returns
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our hard policy 30 days. If 30 days have passed since your purchase, we cannot unfortunately not offer you a refund or exchange.
To be eligible for a return, your article must be unused and in the same state as that in which you received it. It must also be in its original packaging.
Several types of goods cannot be returned. Perishable products such as food, flowers, newspapers or magazines cannot be returned. We also do not accept intimate or health products, dangerous materials or flammable liquids or gas.
Other non-returnable articles:
* gift cards
* downloadable software
* Some health and personal care articles
To complete your return, we need a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
There are certain situations where only partial reimbursements are granted: (if applicable) * Book presenting obvious signs of use
* CD, DVD, VHS cassette, software, video games, cassette or vinyl record that has been opened.
* Any article which is not in its original state, which is damaged or to which parts are missing for reasons which are not due to our error.
* All item returned more than 30 days after delivery.
reimbursements (if applicable)
Once Your return received and inspected, we will send you an email to inform you that we have received your returned article. We will also inform you of the approval or rejection of your reimbursement.
if your refund is approved, it will be processed and a credit will be automatically applied to your credit card or to your initial payment method, within a specific time.
late or missing reimbursements (if applicable)
If you have not yet received a refund, first check your bank account again.
Contact the company issuing your credit card. It can flow a certain time before your reimbursement is officially counted.
contact your bank. There is often a processing delay before the reimbursement is counted.
if you have done all these Procedures and that you have still not received your refund, please contact us at modiluccom@gmail.com.
Articles on sale (if applicable)
Only items at normal prices can be reimbursed. The articles on sale cannot unfortunately not be reimbursed.
Exchanges (if applicable)
We only replace the articles if they are defective or damaged. If you wish to exchange it for the same article, send us an email to modiluccom@gmail.com and send your article to: UAE, Fujairah, Du, 125212, United Arab Emirates.
Gifts
If the item was marked as a gift when purchasing and shipped directly to your home, you will receive a gift from the value of your return. Upon receipt of the returned article, a gift voucher will be sent to you by mail.
If the item was not marked as a gift at the time of purchase, or if the recipient of the gift was shipped the order to give it to you later, we will send a refund to the recipient of the gift and he will be informed of your return.
shipping
to return your product, you should mail your product to: uae, fujairah, du, 125212 , United arab emirates.
you will be responsible for payment of your own shipping costs for the return of your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
The delivery time of your exchange product may vary depending on your place of residence.
If you ship an item of more than 75 dollars, you should consider using a shipping service with follow-up or subscribe to shipping insurance. We do not guarantee that we will receive your returned article.
Translated with www.deepl.com/translator (free version)
