Return and reimbursement conditions

If you wish to return or exchange your order for any reason, our team is at your disposal 5 days a week to assist you in your process.

After receiving your package, you have up to 15 working days to let us know by email at info@modiluboutique.com or via our contact page that you wish to return your package.

Depending on your preference, you can then choose one of the following options, provided that the item is returned in new, undamaged condition identical to that in which it was sent to you:

• Earn store credit of equivalent value for new purchases
• Directly obtain a product of an equivalent or lower value on the store than the one returned
• Get a refund for your order

Please also consider before placing an order on our store the exceptions to which we do not grant credit for returns and exchanges:

• returned items must have no apparent signs of wear or use
• Returned items must be accompanied by the invoice and their original packaging in order to obtain a refund.

Thank you for your understanding.